One unified inbox
WhatsApp, Messenger, Instagram and TikTok conversations in a single live inbox, with assignment, internal notes, tags and instant human takeover.
AI commerce for messaging channels
An AI sales assistant that runs your customer conversations.
Pure AI answers your customers on WhatsApp, Facebook Messenger, Instagram and TikTok — around the clock, in their own language. It recommends from your catalogue, captures orders for a person to approve, and hands the conversation to your team the moment a human is needed.
- No account needed to try it
- Arabic, Hebrew and English
- A person can take over at any moment
Every channel your customers already use
One live inbox. The same assistant, the same catalogue and the same order flow — whichever app the customer happened to open.
- WhatsApp Business
- Facebook Messenger
- TikTok
Built on the official WhatsApp Business, Messenger, Instagram and TikTok business APIs
What you get
A complete operation, not a chat widget: inbox, catalogue, orders, team and reporting in one place.
Grounded in your catalogue
Every answer is drawn from your products, prices and knowledge base. When the answer is not there, the assistant says so and passes the conversation to a person rather than inventing one.
Order capture with human approval
The assistant records a draft order with products, options, quantities and delivery details. Approving, editing and cancelling stay with your team.
Live inventory
Optional stock tracking that follows orders: approving an order decrements stock, cancelling restores it, and the assistant stops offering what has run out.
Follow-ups and scheduled messages
The assistant can schedule a follow-up when a conversation goes quiet — inside the channel’s own messaging window, and honouring every opt-out.
Team roles and permissions
Invite your team as admins or members with per-area permissions, per-member activity and an append-only audit log of what changed and who changed it.
Analytics and business reports
Sales, products, customers, team and conversation metrics — plus a period-scoped business report you can export as a PDF and take into a meeting.
Cost and rate controls
Per-workspace AI and sending caps, per-operator budgets and burst protection, so an unusual day cannot turn into an unusual bill.
How it works
From connecting a channel to an approved order.
Connect your channels
Sign in and connect WhatsApp, Messenger, Instagram or TikTok. Nothing is scraped and no password is shared — each connection runs through the platform’s own official API.
Load your catalogue
Add products with prices, options, stock and selling guidance. The assistant may only recommend what is actually in your catalogue and marked available to sell.
The assistant sells
It answers questions, recommends products, gathers the options an order needs and asks for the delivery details — in the customer’s own language and dialect, without sounding like a form.
You approve the order
Captured orders arrive as drafts. A person on your team approves, edits or declines each one — the assistant never confirms an order by itself.
CopilotSuggested reply
It has not been approved yet, so the size can still change — want me to switch it to L?
Grounded in
- Your catalogue and prices
- This conversation and the draft order
- Nothing else — no invented details
Our rule, not a setting
The assistant never confirms an order by itself. It gathers the products, the options and the delivery details, records a draft, and stops — a person on your team decides.
It speaks the way your customers write
Pure AI replies in Arabic, Hebrew and English, and mirrors how the customer actually writes — Levantine, Gulf, Egyptian and Maghrebi Arabic, colloquial Hebrew, Arabizi and code-switching included. The operator dashboard and the mobile app are fully translated into all three, right-to-left included.
Built for markets where a single conversation can switch language mid-sentence.
- Arabicالعربية
- Hebrewעברית
- EnglishEnglish
Guardrails, not guesswork
The things that make an AI assistant safe to point at real customers are built into the platform, not left to whoever is on shift.
A person is always one message away
When a customer asks for a human, or the assistant runs into something it is not sure about, the conversation is routed to your team instead of guessed at.
No invented facts
Prices, availability, product details and policies all come from your own data. The assistant will not make up a discount, a delivery time or a fee.
Channel policy, enforced
Messaging windows, approved templates, opt-outs and per-channel limits are enforced by the platform — including refusing a send the channel would reject.
Your data stays yours
Every workspace is isolated. Conversations, customers, catalogue and analytics are scoped to one business, and are never used to answer another’s customers.
Who it is for
Three ways businesses run Pure AI — often more than one at the same time.
Retail and e-commerce
Sell from a catalogue over chat: recommend, handle objections, collect the options an item needs, take the delivery details and capture the order.
Bookings and service intake
Qualify an enquiry, capture the details a job actually needs, and hand a complete brief to the person who will do the work.
Information and FAQ
Answer opening hours, availability, returns and policy questions from your knowledge base — at any hour, in any of the three languages.
Frequently asked questions
Straight answers about what Pure AI does and does not do.
What is Pure AI?
Pure AI is an AI sales assistant for businesses that sell over messaging. It answers customers on WhatsApp, Facebook Messenger, Instagram and TikTok, recommends products from the business’s own catalogue, captures orders for a person to approve, and hands the conversation to a human whenever one is needed.
Which messaging channels does Pure AI support?
WhatsApp Business, Facebook Messenger, Instagram direct messages and TikTok direct messages — all arriving in one shared inbox, each connected through that platform’s official business API.
Which languages does Pure AI speak?
Arabic, Hebrew and English. The assistant mirrors the customer’s own dialect, including Levantine, Gulf, Egyptian and Maghrebi Arabic, colloquial Hebrew and Arabizi. The operator dashboard and mobile app are fully translated into all three, with right-to-left layouts.
Can the AI take orders on its own?
It captures them, but it never confirms them. Every AI-captured order is recorded as a draft with the products, options and delivery details it gathered, and a person on your team approves, edits or declines it.
Will the assistant make things up?
It answers from your catalogue and knowledge base only. When it does not have a grounded answer — a price, a stock level, a policy — it says so and routes the conversation to your team instead of guessing.
Can a human take over a conversation?
At any moment. Every conversation sits in a live shared inbox, so an operator can take over mid-thread and the assistant steps back. Customers who explicitly ask for a person are routed automatically.
Does Pure AI work with my product catalogue and stock levels?
Yes. Products carry prices, options, attributes and optional stock tracking. The assistant only recommends items that are in your catalogue and available to sell, and approving an order can decrement stock automatically while cancelling restores it.
How much does Pure AI cost?
Pricing is quoted per business, based on the channels you connect, the volume you handle and the size of your team. There is no public price list — message our assistant on WhatsApp and ask it for a quote, or email privacy@pure-tech.io.
Is Pure AI an official WhatsApp Business solution?
Pure AI connects through the official WhatsApp Business Platform, the Messenger and Instagram messaging APIs, and the TikTok Business Messaging API. It does not automate a personal account and does not use an unofficial gateway.
What happens outside the messaging window?
Each channel has its own rule and Pure AI enforces it rather than guessing. On WhatsApp a conversation outside the window can only be reopened with an approved template; where a channel allows a human agent longer than an automated one, the assistant is held to the shorter limit.
Is there a mobile app?
Yes. The mobile app covers chat, orders and catalogue, so your team can take over a conversation or approve an order away from a desk. Administration and configuration stay on the web dashboard.
Is my data separated from other businesses?
Yes. Every workspace is isolated at the data layer: conversations, customers, catalogue and analytics are scoped to a single business, and one workspace’s data is never used to answer another workspace’s customers.
Can I try Pure AI before I buy it?
Yes, and without an account. The assistant answering on our own WhatsApp is the product itself — message it, ask it anything, ask it for a quote or ask it to book you a meeting, and you are talking to exactly what your customers would talk to.
Pricing
Pure AI is quoted per business — the channels you connect, the volume you handle and the size of your team. There is no public price list, and you do not need a card to talk to us.
- No account needed to try it
- Arabic, Hebrew and English
- A person can take over at any moment
Ask for a quoteprivacy@pure-tech.io
Talk to the assistant before you buy it
Message it on WhatsApp and ask it anything — about your catalogue, your channels, or booking a meeting. Or sign in if you already have a workspace.